| Policies and Procedures for Ordering |
| “STANDARD POLICIES” Effective 3/2011 WE ACCEPT MASTERCARD VISA DISCOVER A MINIMUM OF $150.00 IS REQUIRED FOR ALL CREDIT CARD TRANSACTIONS. CHECKS ALL CHECKS ARE SUBJECT TO A 30.00 RETURNED CHECK FEE AND ALL FEES APPLICABLE BY LAW FOR COLLECTION PROCEEDINGS. CHECKS ARE NOT ACCEPTED ON RUSH ORDERS MADE ON OR AFTER WEDNESDAY FOR FRIDAY PICKUP. INVOICES ALL ORDERS REQUIRE ½ DOWN DEPOSIT, PLUS COST FOR ARTWORK OR DIGITIZING. THIS INCLUDES ALL CONTRACT AND CUSTOM JOBS. BALANCES ON ALL INVOICES ARE DUE BEFORE ANY GOODS LEAVE THE PREMISES. CONTRACTORS LEAVING GOODS MUST FILL OUT A WORK ORDER FOR ITEMS LEFT IN OUR STORE ROOM. ORDERS LESS THAN $150 ARE TO BE PAID IN FULL. RUSH ORDERS ANY ORDERS TAKEN WEDNESDAY AND DUE BY FRIDAY ARE CONSIDERED RUSH ORDERS. A CHARGE OF $25.00 WILL INCUR FOR ALL RUSH ORDERS. ABSOLUTELY NO CREDIT CARDS FOR RUSH ORDERS!!! CASH ONLY ADD ON’S ORDERS REQUIRING ADDITIONAL SHIRTS DURING PRINT OR EMBROIDERY MUST BE HANDLED IN A TIMELY MANNER AS TO MEET DEADLINES PREVIOUSLY DISCUSSED. IF ITEMS ARE ADDED AFTER JOB IS COMPLETE AND OFF THE PRESS, ITEMS WILL BE CHARGED SEPARATELY AT PRICES INDICATED ON PRICE LIST AND A RE-SETUP CHARGE APPLIES. SHORTAGES ALL SHORTAGES SHOULD BE REPORTED WITHIN TWO DAYS. WE COUNT SHIRTS UPON DELIVERY TO OUR DOCK, AND COUNT THEM ONCE THEY ARE PRINTED AND READY TO LEAVE WITH CUSTOMERS. BE SURE TO CHECK YOUR ORDER AND SIGN OFF ON RECEIPT OF GOODS. CAMERA READY ART CAMERA-READY ART IS ANY ARTWORK OR PRINTED MATERIAL WITH VERY HIGH BLACK AND WHITE CONTRAST WHICH NEEDS NO FURTHER TOUCH-UP, DESIGN OR RE-ARRANGING BEFORE USING AS SCREEN PRINTING ARTWORK. ALL ELEMENTS MUST BE SET IN THE CORRECT SIZE, 300 DPI. ACCEPTABLE FILES ARE ILLUSTRATOR FILES, CORAL, OR GENERIC EPS. COLOR SEPARATIONS SHOULD ALREADY BE DONE. IF WE HAVE TO SEPARATE COLORS, EXTRA CHARGES WILL INCUR. IF WE HAVE TO MAKE CHANGES WHICH ENTAIL TIME FOR THE ARTIST, AN ADDITIONAL CHARGE WILL BE INCURRED. ****ALL CUSTOMERS MUST HAVE A TAX ID ON FILE OR TAXES WILL BE CHARGED TO EACH INVOICE**** |
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Procedure for Ordering:
1. Concept/Idea
2. To get a quote, you need
quantity, sizes, color of
garment and color
scheme you will be using
and location of prints
3. Invoicing
4. Deposit or Payment in Full
5. Art Proof (2 day process)
6. Approval of art proof ASAP
7. Production begins
1. Concept/Idea
2. To get a quote, you need
quantity, sizes, color of
garment and color
scheme you will be using
and location of prints
3. Invoicing
4. Deposit or Payment in Full
5. Art Proof (2 day process)
6. Approval of art proof ASAP
7. Production begins